Opticare Vision Services DBA Opticare of Utah, Inc - Salt Lake City, Utah

Nicolas Barrero Arenas

Pésimo servicio, nos dijeron que en semana y media estarían las gafas y ya ha pasado un mes y días y nada que nos llaman, no recomiendo para nada está óptica, PÉSIMA PÉSIMA!!!!

Maura Tellez

Mal atención por teléfono son unas rasistas me colgaron por que le pregunte si ablaban español y les bolvi a llamar y rechazaron mis llamadas ?

Terese Johnston

Big shout out to Opticare! There was some misinformation/communication with both parties, my son/me and Opticare. Once Opticare was made aware of the issue, Opticare fixed it and made it right within 24 hours. Great customer service, care and professionalism. Thank you Opticare!

Isaiah Garza

I had Opticare and in my area the only place they approved to cover was Berkley Eye Center. I go to get my exam, contacts, and glasses. Everything was going good, they approved the insurance to cover most the cost. Well a few months later I have now recieved a bill to pay for the part Berkley was supposed to pay. The did not pay their part and now I am held liable to pay the bill. I will never recommend Opticare and definetly will no longer be a customer.

Easton Ferrin

I didn't want to resort to writing a bad review, but I can't get in contact with anyone at Opticare so I'm hoping this will get someone's attention. We recently signed up for Opticare through my husband's new job and were never sent our cards or any benefit information. I have called, left voicemails, and reached out through the question box on their website and haven't heard anything back. It seems like many others have had this experience as well. I wish I had realized that this insurance plan was through a different company when we signed up. Hopefully someone will read these reviews before signing up for Opticare and save themselves the headache.

Verlinda Bluestone

this place wasn't very close to our house but they had a terrific special going on so I went to this Standard Optical to get an eye exam and glasses. The eye doctor was very thorough and did a great job. He also explained things I wasn't familiar with. I also got a pair of glasses here at an excellent price ($50) for frames and lenses. Total spent was just under $60 since the eye exam was $10. It was totally worth it tho and I really like the glasses that I was able to get on a tight budget. I did get this during a promotion where frames were 50% off and eye exams were 10 bucks. either way....excellent service and assistance in every aspect of the visit. the women(one was named Priscilla, she was the best!) at the front counter were also very nice and helpful both at my visit and when I went back to pick up my new glasses. I will definitely go back when my eye prescription expires in a couple years. Great optical center!!!!

Sexy Biz Babe

I have been paying my bi-monthly payment to Opticare since February 2015, nearly 7 months now and I haven't received any documents. I have needed an eye exam for the past three months and have spoke with customer service in which they told me they haven't registered me yet even though at the time I had been paying for 3 months. After a couple weeks it was finally figured out, but I still haven't received any information of proof of insurance.

I am just paying for insurance and can't use it and now really need it. I have left voicemails since they are too busy to answer the phone and no one has returned my call. They aren't open during the weekends, which makes it even harder to get this resolved. Their customer service is only open until 6pm. They don't cover you very much and this Insurance company is extremely hard to deal with. What company lets a customer pay for 6 months without sending any proof of insurance? Well Opticare does.

Taylor Smith

Aside from not receiving a card that contained my insurance information my experience has been exclusively positive with opticare. They have had minimal wait times and have been able to help any time I needed information (such as the aforementioned missing card). Prompt enough claims handling and clear terms of coverage what more could you ask for.